Tuesday, December 12, 2017 5:19 pm EST


"We continue to work with PayPal and TIO Networks as they continue to investigate and to gain additional information about how our customers may be affected."

(Newark, N.J. – Dec. 12, 2017) Public Service Electric and Gas Company (PSE&G) has learned that its customers may be affected by a potential data breach involving the systems of TIO Networks, a subsidiary of PayPal Holdings.

PayPal notified PSE&G that there was unauthorized access to TIO Networks’ system that stores customer information. TIO Networks processed payments made at automated kiosks in PSE&G’s walk-in customer service centers between 2012 and 2017. TIO Networks also facilitated payments PSE&G customers made at third-party payment centers, such as local convenience stores, that accept utility bill payments.

TIO Networks has notified PSE&G that customer information for PSE&G’s approximately 2.5 million customers may have been exposed as a result of the suspected breach. The customer information that may have been compromised includes utility account numbers and addresses. Customers paying by check via kiosk at one of PSE&G’s Customer Service Centers also may have had their personal checking account number and routing number exposed.

“PSE&G takes the confidentiality of our customers’ information very seriously and we regret any inconvenience that this may have caused our customers,” said Greg Dunlap, vice president of customer operations. “We continue to work with PayPal and TIO Networks as they continue to investigate and to gain additional information about how our customers may be affected.”

Customers who believe they may be impacted or have questions should visit www.tio.com or call 1-800-436-7734 for more information.

Public Service Electric and Gas Company (PSE&G) is New Jersey’s oldest and largest regulated gas and electric delivery utility, serving nearly three-quarters of the state’s population. PSE&G is the winner of the ReliabilityOne Award for superior electric system reliability. PSE&G is a subsidiary of Public Service Enterprise Group Incorporated (PSEG) (NYSE:PEG), a diversified energy company.

  Visit PSEG at: www.pseg.com;  PSEG blog, Energize!PSEG My Alerts!



PSEG Social Media Channels:  PSEG on FacebookPSEG on TwitterPSEG on LinkedInPSEG on YouTube

Forward-Looking Statements

The statements contained in this press release that are not purely historical are “forward-looking statements” within the meaning of The Private Securities Litigation Reform Act of 1995. Such forward-looking statements are subject to risks and uncertainties, which could cause actual results to differ materially from those anticipated. Such statements are based on management’s beliefs as well as assumptions made by and information currently available to management. Factors that may cause actual results to differ materially from those contemplated in any forward-looking statements made by us herein are discussed in our Annual Report on Form 10-K and subsequent reports on Form 10-Q and Form 8-K filed with the Securities and Exchange Commission (SEC), and available on our website: http://investor.pseg.com. All of the forward-looking statements made in this press release are qualified by these cautionary statements and we cannot assure you that the results or developments anticipated by management will be realized or even if realized, will have the expected consequences to, or effects on, us or our business, prospects, financial condition, results of operations or cash flows. Readers are cautioned not to place undue reliance on these forward-looking statements in making any investment decision. Forward-looking statements made in this press release apply only as of the date hereof. While we may elect to update forward-looking statements from time to time, we specifically disclaim any obligation to do so, even in light of new information or future events, unless otherwise required by applicable securities laws.

From time to time, PSEG, PSE&G and PSEG Power release important information via postings on their corporate website at http://investor.pseg.com. Investors and other interested parties are encouraged to visit the corporate website to review new postings. The “Email Alerts” link at http://investor.pseg.com may be used to enroll to receive automatic email alerts and/or Really Simple Syndication (RSS) feeds regarding new postings.


Carlotta N. Chan, 973-430-6596
Sr. Director, Investor Relations